⚖️ GENERAL TERMS AND CONDITIONS OF SALE
1. Purpose
These General Terms and Conditions of Sale (GTCS) govern reservations made with
Les Jasses de Camargue, for accommodation, catering or any other service
offered on site.
2. Reservations
All bookings must be confirmed in writing (email, post or online form) and
accompanied by a deposit of 30% of the total cost of the stay.
Bookings become firm and definitive only on receipt of this deposit.
3. Cancellation policy
- Cancellation up to 20 days prior to arrival:
Customers may cancel their reservation at no extra cost, but the deposit remains
and will not be refunded. - Cancellation less than 20 days prior to arrival date or no-show:
The entire stay will be charged at 100%.
All cancellations must be notified in writing (email or registered letter with
acknowledgement of receipt) to be taken into account.
4. Change of stay
Any request to modify a stay (dates, number of people, type of accommodation) is
subject to the establishment’s agreement and may incur additional charges. In the event
that adaptation is not possible, the above cancellation conditions apply.
The final number of covers for the restaurant is to be sent to us one week in advance and
will be used as the basis for invoicing.
5. Payment of balance
The balance of the stay is payable on arrival, unless otherwise agreed. Additional services
must be paid for on site at the time of departure.
6. Timetable
- Check-in: from 3 p.m.
- Check-out: until 11 a.m.
Unauthorized overruns may result in an additional night’s charge.
7. Liability
Customers are responsible for any damage caused by themselves, their guests or children. In the event of
damage, repair costs will be invoiced.
8. Force majeure
The establishment reserves the right to cancel or modify all or part of the reservation in the event of
force majeure (natural disaster, fire, administrative decision, etc.), without this giving
right to compensation.
9. Disputes
In the event of a dispute, an amicable solution will be sought as a priority. Failing this, the competent court
will be the one with jurisdiction over the establishment’s head office.